Effective Date: October 16, 2024
1. Introduction
Welcome to CareConnectMarketplace.com, owned and operated by Silver Tree Services, LLC (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our marketing services for care communities. By using CareConnectMarketplace.com, you agree to the practices described in this policy.
2. Data Controller
The data controller responsible for your personal information is:
Silver Tree Services, LLC
680 East Main Street, Ste A
Stamford, CT 06901, United States
Email: help@careconnect.market
For the purposes of the General Data Protection Regulation (GDPR), we act as the data controller when processing your personal data.
3. Information We Collect
We collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, postal address, and other contact information that you provide when you interact with us.
- Business Information: If you are a care community, we may collect details related to your business, including company name, address, services provided, and other business-related information.
- Financial Information: Billing information and payment details necessary for processing transactions.
- Usage Information: Information about how you interact with our website, including IP addresses, browser type, referring/exit pages, and clickstream data.
4. How We Use Your Information
We use the personal data we collect for the following purposes:
- To Provide Services: To offer and manage our marketing services for care communities, including generating leads and optimizing marketing strategies.
- Communication: To communicate with you regarding inquiries, updates, promotions, and customer support.
- Billing and Payments: To process payments and manage billing information.
- Website Functionality: To improve and personalize your experience on our website by using cookies and tracking technologies.
- Compliance: To comply with legal obligations and protect our rights, including for security, fraud detection, and prevention purposes.
5. Legal Basis for Processing Personal Data
We rely on the following legal grounds to process your personal data under GDPR:
- Contractual Necessity: Processing necessary to perform our contract with you or to take steps at your request prior to entering into a contract.
- Consent: Where required by law, we will obtain your consent before collecting and processing personal data (e.g., for marketing communications).
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving services, responding to inquiries, and protecting against fraud.
- Legal Obligations: We may process your personal data to comply with applicable laws and regulations.
6. How We Share Your Information
We may share your personal information in the following ways:
- Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, hosting, and marketing analytics.
- Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred as part of the transaction.
- Legal Compliance: We may disclose personal data where required by law, regulation, or court order.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. We may retain anonymized and aggregated data for longer periods for analytics and research purposes.
8. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right of Access: You have the right to access the personal data we hold about you.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to restrict the processing of your personal data in certain cases.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.
- Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.
To exercise these rights, please contact us at help@careconnect.market. We will respond to your request within one month.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on an adequacy decision.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. However, please note that no data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us enhance user experience, analyze website traffic, and improve our services.
You may disable cookies through your browser settings. However, disabling cookies may affect your experience on our website.
12. Marketing Communications
If you opt-in to receive marketing communications, we will send you promotional content regarding our services. You may unsubscribe from these communications at any time by following the “unsubscribe” instructions in the emails or by contacting us at help@careconnect.market.
13. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child, we will take steps to delete such information.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated. Please review this policy periodically to stay informed.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Silver Tree Services, LLC
680 East Main Street, Ste A
Stamford, CT 06901, United States
Email: help@careconnect.market