Effective Date: October 16, 2024
At CareConnectMarketplace.com, operated by Silver Tree Services, LLC, we are committed to delivering high-quality marketing services to care communities. Please take a moment to review our refund policy, which is designed to provide clarity and transparency regarding our sales and service terms.
1. All Sales Are Final
Due to the nature of our services, all sales are final, and no refunds will be provided. Once you purchase our marketing services, you agree to our no-refund policy, understanding that we dedicate significant time, effort, and resources to deliver these services.
We strongly encourage you to carefully review the details of the service prior to making a purchase, as no cancellations or refunds will be issued once a transaction is completed.
2. Commitment to Quality
We strive to offer the highest level of service and satisfaction. While refunds are not provided, we are committed to working with you to ensure the best possible outcome. If you experience any issues with our services or have concerns about the results, please reach out to us at help@careconnect.market. We are happy to discuss potential solutions, improvements, or adjustments to your marketing campaign to ensure it aligns with your expectations.
3. Exceptions
Although our standard policy is that all sales are final, we may, under exceptional circumstances, review requests for refunds on a case-by-case basis. These exceptions are rare and considered only in cases of serious service interruptions or other significant issues.
If you believe you qualify for an exception, you may contact us with detailed information about your situation at help@careconnect.market. Please note that decisions to grant exceptions are at the sole discretion of Silver Tree Services, LLC, and approval is not guaranteed.
4. Pre-Purchase Inquiries
We encourage you to ask any questions or seek clarification about our services before completing a purchase. You can contact us at help@careconnect.market with any inquiries about our offerings, and our team will be happy to provide the information you need.
5. Contact Information
If you have any questions or need assistance, please contact us:
Silver Tree Services, LLC
680 East Main Street, Ste A
Stamford, CT 06901, United States
Email: help@careconnect.market
By purchasing services from CareConnectMarketplace.com, you acknowledge and agree to this Refund Policy. We appreciate your understanding and value your business.